Portage County Parks will contact you 7 days prior to your check-in date to give you instructions on how and where to pick up the lodge keys.

Refunds for cancellation of reservations will be made up to 30 days prior to the reservation date. The reservation fee can be applied to a later date only if the date originally applied for is filled and paid for by another party.

An $8.00 administrative fee will be withheld from the security deposit for any change or cancellation of the reservation. 

If you need assistance, please contact the Portage County Parks Department at (715) 346-1433 Monday-Friday from 8:00AM to 4:30PM.